Customer service

In accordance with Law 44/2002, of 22 November, concerning measures to reform the financial system, Order ECO/734/2004, of 11 March and implementing regulations. The Company offers its clients a “customer service” to field and resolve queries and complaints from clients within two months.

Customer Services

Calle del Príncipe de Vergara, 131, 3ª planta - 28002 Madrid, España

Or by e-mail to:

atencionalcliente@grupocimd.com

Should queries and complaints not be satisfactorily resolved, clients may address the CNMV's Commissioner for the Protection of Financial Services Clients.

 Client protection regulation